Premature babies to benefit from better patient management at Groote Schuur Hospital
T-Systems South Africa helps to combine ICT into replicable, cost effective solutions. As part of their Nation Building Initiative, and an extension of their partnership with Wayde van Niekerk, 400m world record holder and Olympic gold medal winner, and his Wayde Dreamer Foundation, the company’s donated a patient management solution to the Newborns Groote Schuur Trust.
An article in IT-Online says Newborns Groote Schuur Trust, an independent NGO, raises funds to support the Neonatal unit at the Groote Schuur Hospital in Cape Town. The money goes towards care and treatment of over 2,000 of the 40,000 babies born each year in the Metro West.
The Neonatal Unit’s has been using a manual system for management of communication, especially to track patients, update contact details and schedule appointments. Keeping track of appointments and ensuring parents were notified and reminded of times and cancellations proved difficult, often resulting in missed appointments. Inefficiencies and errors didn’t help.
T-System’s solution provides better Customer Relationship Management (CRM) using Microsoft Dynamics CRM Online. It manages contact information, patient bookings, appointments, confirmations and generates appointment reminders. It can schedule and manage staff standby rosters too, reducing pressure on doctors and nurses and ensuring their availability.
Gert Schoonbee, MD at T-Systems South Africa, says “Our involvement in this project is a natural fit, particularly when considering our motto of ‘in South Africa, for South Africa’. We are proud to be involved in this initiative and, together with Wayde, are committed to contributing positively towards reducing the high mortality rate caused by complications in premature babies. We are extremely proud of the role of our partner, Microsoft, who contributed by reducing license fees for their platforms.”
This is an important development for neo-nateal care at Groote Schuur Hospital. Other hospitals across the country, and all Africa could benefit from it too.