Based in Los Angeles, iExhale, is an online mental health company. It’s, raised US$1.86 m in funds led by Dorilton Capital. iExhale developed an iOS app for people to exchange messages with licensed therapists. The company plans to use the funds to scale its initaitive and take the platform nationally. People can use the app to share personal information anonymously or offer support to others in iExhale’s social network.
An article in the MobiHealthNews says iExhale’s currently available in California, offering its services to people aged 14 and above. The app aims to improve access to affordable, convenient mental health services. It’s similar to other mobile mental health services like Talkspace.
The comapany has two key foundational factors to their mission. One is a considerable lack of practicing psychiatrists, psychologists and social workers throughout the country. The other’s an increasing willingness of patients to embrace telemedicine. It also belives that many people with no prior exposure to therapy may feel more comfortable when starting their treatment with a virtual visit rather than in person.
iExhale’s benefit is that it’s a safe, non-judgemental environment where users feel supported and understood while life-affirming change is being encouraged. It provides profiles of all online therapists, which allows searches based on experience, area of expertise and special certifications too.
When people download the app, there’s a 48 hour window, known as Meet A Therapist,. Here, they can browse and meet therapists before booking sessions. This service’s also available to minors without parental consent because their questions are general, with large packages of therapy involved. When an underage client books a session, they must provide proof of legal consent, so parents or legal guardians are involved.
After the 48-hour trial period, sessions cost US $64.99 for 45 minutes, nearly US$1.45 a minute. No subscription’s needed. If users don’t want to book sessions, they can log in to browse iExhale’s anonymous social support network, either selecting the “How Are You Feeling?” feature to express how they feel through writing, pre-loaded pictures or specific emotions. They can also offer support to others in a safe environment. Since there is no free-form commenting or direct user-to-user messaging, and the images and emoticons are pre-loaded, the company believes there is a less of a chance of bullying or teasing.
This app is currently only availbale on iOS, although an Android version is in development. Depression is the leading cause of disability throughout the world and is especially prevalent among low-income African countries, where 75% of the people who suffer from mental illness do not have easy access to the mental health care they need. On average, developing countries only allocate 0.5% of their health expenditures to mental health, compared to more than 5% for high-income countries, says an article in Rand Corporation.
WHO has said armed conflicts, genocide, violence, famine and displacement in Africa cause significant challenges to mental health. Rates of mental disorders often double after emergencies. While the iExhale app does offer greater access to people in these regions, the cost, the reliance on Internet connection and accessibility to smart phones are all obstacles.