Texting between healthcare professionals and patients increases
For Africa’s health systems, investment in mHealth could be laying the foundation for an increasing trend in relationships between healthcare professionals and patients. A survey by West Corporation, sponsored by Tele Vox Solutions, and available from mHealth Intelligence, says more patients are texting with their healthcare providers.
It’s gone beyond appointment reminders. Provider-Patient Texting Is Poised for Growth has identified five other activities that have a large texting component. Demand by patients is:Preventive care 95%Chronic condition management 87%Post-treatment instructions 85%Check-ins based on remote monitoring data 84%Co-payment information and reminders 83%Delays that impact appointments 80%Appointment reminders 71%.
In addition, 60% of patients say it is very or extremely important for their healthcare provider to text them about five other topics:Remote health monitoringPreventive careDisease managementBillingScheduling delays.
There’s a mismatch between supply and demand. For example, for preventive care patients demand 95% and providers text 25%, and chronic condition management patients demand 87% and providers text 31%. A similar trend is found across services such as post-treatment instructions (85% vs 7%), check-ins based on remote monitoring data (84% vs 6%), co-payment information and reminders (83% vs 6%), and delays that impact appointments (80% vs 49%).
It seems that USA patients are more mobile-savvy than their healthcare providers. The findings indicate that Africa’s health systems may have an opportunity to build on their mHealth investment and expand their direct connections and engagements with their patients.
- 370 views
- August 27, 2018
- Tom Jones
Telemedicine can help patients with opioid dependencies
Addiction isn’t pleasant. Trying to reverse its impact is always challenging. An issue brief from Polycom, a global communications firm, and available from mHealth Intelligence, says opiod addiction’s an epidemic, so inevitably, can stretch across all sectors of society.
Enabling Providers to Address the Opioid Epidemic with Telemedicine describes how Circle Park Behavioral Health Services, a US provider in rural South Carolina, uses telemedicine to support people dealing with opioid addiction. Prescribing Medication-assisted Treatment (MAT) has to comply with strict legal controls, including numbers of patients who can access MAT. Polycom’s platform helps healthcare professionals to match patients need MAT with providers who have the waiver space to treat them.
Providers can connect with patients at times and places of their choosing too. Fitting consultations in daily time commitment and giving patients comfortable place to communicate rather than doctors’ offices all help with the journey that can leave addiction behind. These frequent contacts give healthcare professionals opportunities to assess patients’ daily routines, issues and progress.
While MAT’s the main telemedicine role, it’s not the only one. Addicts often have to deal with chronic health issues such as high blood pressure, diabetes and heart failure. The telemedicine initiative’s seen as an opportunity to connect with patients outside the office on these and other care management and co-ordination activities.
Africa’s priorities for telemedicine should be showing equivalent benefits. Establishing the impact of these provides valuable knowledge to justify more investment.
- 451 views
- August 24, 2018
- Tom Jones
Saudi Arabia’s RAH@H aims to improve healthcare quality
Connecting and integrating healthcare resources to improve quality’s a core eHealth goal. In Riyadh, the Remotely Accessible Healthcare at Home (RAH@H) initiative offers a daily, patient centric, connected health model to achieve it. Five themes are integrated:EducatingEmpoweringInfluencingMonitoringTreating.
Achieving these depends on RAH@H operating at the centre of a technological hub.
Available both on Android and IOS, RAH@H uses modern technologies for telemedicine, webinars, and observations from medical devices to serve patients. Healthcare needs of vulnerable communities that don’t have ready access to services. They include pregnant women, especially with complications such as hypertension, gestational diabetes and cardiac conditions.
Interventions include:Improved nutritionPrevention and protection against diseases and illness.
These aim for outcomes of:Better life qualityCreating satisfied and empowered patientsIncreased treatment compliance.
Based in Riyadh, RAH@H’s project custodian’s the Director General of Prince Naif Bin AbdulAziz Health Research Center at King Saud University in Riyadh. It's concept and technology can have a role in African countries and their vulnerable, underserved communities.
- 266 views
- August 03, 2018
- Ameera Hamid
Intermountain Healthcare integrates telehealth and mHealth in a connected care platform
Information silos are huge obstacles to integrated healthcare. And integrated care is the kind most of us want for ourselves and for our loved ones. It's a key eHealth challenge.
In a report in Research Information, research platform outfit Dimensions says they’re usually created unintentionally, and are a phenomenon to “escape” from.
Intermountain Healthcare, based on Salt Lake City, US, seems to be free of these troubles. A report in mHealth Intelligence says it’s integrated 35 different telehealth and mHealth services into Connect Care Pro, a single connected care platform. Objectives are to improve care coordination and keep care in communities, both of which could be good for patients and health systems. It took five years to plan.
The services it supports include:Virtual or tele-programmesTelestrokeTelehealth programmes for behavioural healthTelehealth programmes for newborn critical careTelepharmacy serviceseHealth services using connected health devices.
The legacy was a history of launches of several telehealth and mHealth programs and pilots that didn’t integrate easily. Intermountain sees their integration initiative as the next telehealth phase.
The initiative has valuable lessons for our African countries' mHealth and telehealth programmes. It makes sense to start constructing equivalent platforms without delay. It’ll be easier and cheaper than waiting until more silos need integrating. Even more important, it’ll bring extra patient and healthcare benefits, sooner, for our patients, our families and ourselves.
- 247 views
- July 05, 2018
- Sean Broomhead
Computer aided detection for TB (CAD4TB) installed across Ghana
A target of sustainable development goals (SDGs) is to end tuberculosis (TB) globally by 2030. Effective prevention, detection and treatment is necessary to achieve this goal. Ghana is in the global high burden list for TB, but is tackling this burden using eHealth innovations.
In collaboration with Delft Imaging Systems, they have successfully installed 51 X-ray systems in facilities, containers and TB screening mobile clinics across the country. These mobile X-ray systems are self sustainable, employing solar technology to power them, even in the remotest of locations. All X-ray systems have been equipped with computer aided detection (CAD4TB) software that makes use of machine learning to detect TB in X-rays. Additionally, tele-radiology technology is used to interlink all images to a central platform that allows healthcare providers across connected facilities and units to access images.
The innovation allows healthcare providers to screen up to 200 images per day. When the images reveal a high CAD4TB score, patients are referred for the standard and more expensive GeneExpert tests. This makes detecting TB in poorer communities very effective.
It is eHealth innovations like this that will strengthen health systems in Ghana and other African countries, while still being conservative of the constrained health budgets in Africa.
- 222 views
- April 06, 2018
- Ameera Hamid
Telehealth providers have five trends
As Africa’s mHealth initiatives move on, opportunities to include telehealth are expanding. Options for health systems can follow five provider trends. MDLIVE has described these in Wellness Gone Wireless:Top 5 Trends Driving Telehealth in 2018, available from Fierce Markets.
The trends are:Expansion of cloud-based smartphone technology and health and wellness wearables, creating more engaged consumersAI innovation enabling more refined data analytics and personalised patients’ experiencesReduced reliance on reimbursement models, expanding providers and patients populationsConsumer satisfaction driving more demand and lower costsDisciplined focus on data security, driving increased consumer confidence and suppliers’ oversight.
Removing barriers to access telemedicine’s part of these trends. It can improve healthcare quality and removes geographic limitations on access. It’s becoming easier to match providers to community needs.
These are encouraging signs for Africa’s telehealth priorities.
- 390 views
- March 07, 2018
- Tom Jones
Ghana prioritises telemedicine for universal health coverage
The Novartis Foundation and the Ghana Health Service have announced the successful integration and scale-up of a pilot telemedicine programme started in the Ashanti Region in 2011. Full national coverage of telemedicine services is expected to be possible by 2019.
The telemedicine programme strengthens healthcare capacity by empowering community health workers, while also improving the quality of their care. Additionally, this avoids unnecessary referrals, thereby reducing transport costs for patients.
Community health workers make use of mobile technology to connect to health professionals and specialists via a tele-consultation centre. Doctors, nurses and midwives in the tele-consultation centres instruct community health workers and advise on the treatment of their patients, particularly in emergency care.
The success of the telemedicine model has prompted Ghana Health Service to implement the programme across the nation as part of its national e-health strategy to improve healthcare delivery. With sustained government leadership, this initiative could transform healthcare for years to come.
- 314 views
- February 21, 2018
- Ameera Hamid
Ghana will have a national telemedicine service next year
Pilotitis become a phenomenon a few years ago as scaling-up eHealth pilots became too challenging. Good scale-up news is the recent telemedicine initiative by Ghana Health Service and The Novartis Foundation, They’ve announced the successful integration and scale-up of a telemedicine service. National coverage’s planned for 2019.
The 24-hour telemedicine service uses mHealth for community health workers to consult specialist health professionals at teleconsultation centres on a range of health topics, including emergencies. It builds from the telemedicine pilot started in 2011 in the Ashanti Region’s Amansie West District.
An important lesson for other African countries’s the timescale. Seven years may seem like a long time, but eHealth does take time to come to fruition. Over the period, telemedicine has encountered some specific changes. mHealth opportunities have replaced conventional conferencing technology, now obsolete and looking a bit clumsy and chunky.
Ghana may have set a standard for other African countries to follow. It represents a considerable technological achievement in modernising and transforming healthcare.
- 269 views
- February 06, 2018
- Tom Jones
New telehealth code of practice's out
As their mutual cycles evolve, telehealth’s developments lead onto updated codes of practice. Telehealth Global has released the 2018/19 International Code of Practice for Telehealth Services, updated be the Telehealth Quality Group (TQG). Its perspective’s consumer and service users, and deals with:Remote consultationsActivity monitoringTelecare and social alarms (PRS)Vital signs monitoringmHealthVirtual coachingIncorporates ISO/TS 13131: Health Informatics – Quality Planning Guidelines for Telehealth Services.
Interoperability (IOp) and cyber-security are given more emphasis. Enhancing telehealth’s IOp can improve its fitness for purpose. Consistent data between hubs and remote centres, and people’s devices in their homes is the goal. It’s seen as offering greater choice.
Better cyber-security’s needed to ensure more trust. It means effective cyber-security needs reaffirming, leading on to action to strengthen defences.
Demonstrating telehealth’s performance is important too. More openness means that performance measures and achievements are required to be honestly and openly displayed on service websites. These can lead to greater accountability.
As Africa expands its telehealth programmes, and the role mHealth plays in them, TQG’s updated code provides a sound foundation to build from. Using the IOp and cyber-security perspectives can direct projects towards better performance for Africans.
- 401 views
- December 22, 2017
- Tom Jones
Telehealth reduces risk in chronically ill patients
As the number of patients with chronic conditions increases, telehealth’s role might become more important to meet their needs. A study in the Journal of Medical Internet Research (JMIR) by a team in Alicante, Spain, evaluated telemedicine’s impact of adopting new care models that provide more home supervision. It found it appears useful to improve targeted disease control and reduce resource use. These are to important findings for Africa’s health systems and their eHealth strategies.
Target diseases were one, or more of, diabetes, hypertension, heart failure and Chronic Obstructive Pulmonary Disease (COPD).The study’s objective was to evaluate ValCrònic telemonitoring’s impact on patients with these long-term conditions who are at high risk for hospital readmissions and Emergency Department (ED) visits. It compared before and after effectiveness after a year of primary care monitoring.
Using the Community Assessment Risk Screening Tool, 521 patients used a tablet to self-report relevant health information. It’s automatically entered into their eHealth record for consultation.
Compared with the year before ValCrònic, there were significant reductions in:Weight, down from 82 kg before to 80 kgThe proportion of people with high systolic blood pressure,36% to 33%High diastolic blood pressure, 14% to 8%Haemoglobin, 36% to 20%Patients attending primary care emergency services in, 13% to 6%Hospital ED visits, 19% to 13%Hospital admissions due to an emergency,20% to 14%Disease exacerbations, 10% to 8%.
Taken as a group of measures, an important finding seems to be that they’ve all moved in the same direction. The team’s overall conclusion’ that ValCrònic has positive benefits for high risk patients and healthcare by reducing hospital readmissions and ED visits. It supports equivalent investment by Africa’s health systems.
- 287 views
- December 19, 2017
- Tom Jones
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